Privacy Policy

Effective Date: January 1, 2026

haven. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Information you voluntarily provide related to postpartum, infant care, or family needs

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies

Payment Information

  • If you make a payment, transactions are processed through secure third-party payment providers. We do not store full payment card details.

2. How We Collect Information

We collect information when you:

  • Complete a contact or inquiry form

  • Book services or consultations

  • Subscribe to emails or updates

  • Interact with our website through cookies and analytics tools

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services

  • Schedule appointments and manage client relationships

  • Process payments

  • Send service-related or marketing communications (you may opt out at any time)

  • Improve our website and services

  • Comply with legal or operational requirements

4. How We Share Information

We do not sell your personal information.

We may share information only with trusted third parties such as:

  • Payment processors

  • Scheduling and client management platforms

  • Email marketing providers

  • Website hosting and analytics services

We may also disclose information if required by law.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance functionality and analyze website performance. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. While no system is 100% secure, we strive to use trusted platforms and safeguards to protect your data.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections or deletion

  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

10. Health Information Disclaimer

haven. provides non-medical postpartum and newborn support. Any health-related information you share is used solely to support our services and communication and does not replace medical care or advice from a licensed provider.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

haven.

Email: info@havenpostpartum.com

Phone: 248-762-7713